Privacy Policy

Last updated: 27 October 2026

1. Who we are

Jackman Haulage Limited (“we”, “us”, “our”) is a company registered in England and Wales. Company number: 15238990. Registered office: 10 Lisle Court, Dagger Lane, Kingston Upon Hull, East Yorkshire, HU1 2LX.

We are the data controller for personal information collected through this website. This policy explains what we collect, why we collect it and your rights under the UK GDPR and the Data Protection Act 2018.

2. What information we collect

• Information you give us: when you use our contact form or get in touch by email, we collect your name, email address and the contents of your message or enquiry.

• Information collected automatically: when you visit our website, we may collect your IP address, browser type, device type, pages visited and time spent on the site, using cookies or similar technologies (see section 9).

3. Where we get your information from

We collect most information directly from you, for example through our contact form, by email, or when you deal with us as a customer, supplier or subcontractor. We may also receive business contact details from the company you work for, or from public sources such as Companies House.

4. How we use your information and our legal basis

• To respond to your enquiries and provide quotes: legitimate interests, or steps taken at your request before entering a contract.

• To provide haulage and transport services and manage our contracts with you: performance of a contract.

• To keep records for accounting, tax and legal purposes: legal obligation.

• To keep our website secure and working properly: legitimate interests.

• To analyse website use and improve our site: consent, where we use non-essential cookies.

We do not sell your personal information. We do not use it for automated decision-making or profiling.

5. Who we share your information with

We only share your information where necessary, with:

• Service providers who help us run our business and website, such as web hosting, IT support, email providers and accountants

• Subcontractors or partner hauliers, where needed to carry out a job for you

• Regulators, law enforcement or professional advisers, where we are legally required to or need to protect our legal rights

6. Where your information is stored

We store your information in the UK. If we ever transfer it outside the UK, we make sure appropriate safeguards are in place, such as an adequacy decision or approved standard contractual clauses.

7. How long we keep your information

• Enquiries that do not lead to a contract: up to 12 months

• Customer and supplier records: 6 years after our relationship ends, to meet tax and legal requirements

• Website analytics data: up to 26 months

We delete or anonymise information when we no longer need it.

8. How we protect your information

We use appropriate technical and organisational measures to protect your information against loss, misuse and unauthorised access. No online transmission is completely secure, but we take reasonable steps to keep your data safe.

9. Cookies

Our website uses cookies, which are small files stored on your device.

• Essential cookies are needed for the website to work and do not require your consent.

• Analytics cookies (for example Google Analytics) help us understand how visitors use the site. We only use these if you accept them.

You can change your cookie preferences at any time through the cookie banner on our website or via your browser settings.

10. Providing your information

Giving us your personal information is voluntary. However, if you choose not to provide the details we need, we may not be able to respond to your enquiry or provide our services to you.

11. Your rights

Under UK data protection law you have the right to:

• Access the personal information we hold about you

• Have inaccurate information corrected

• Have your information erased, in certain circumstances

• Restrict or object to our processing of your information

• Receive your information in a portable format, in certain circumstances

• Withdraw consent at any time, where we rely on consent

To use any of these rights, contact us using the details in section 13. We will respond within one month.

12. Links to other websites

Our website may contain links to other websites. We do not control them and are not responsible for their privacy practices, so please read their privacy policies before sharing your information.

13. Contact us

If you have questions about this policy or how we handle your information, contact us through the contact form on our website or write to us at our registered office address above.

14. Complaints

If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

15. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.